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Common questions

Real answers, without the jargon.

Quick, honest answers to the questions women actually ask us — about ingredients, safety, your daily routine, shipping and returns.

CHAPTER 01

About our products.

What's inside, who they're for, and how they compare with what you may have tried before.

What are the three Shiōrra products?+
Iron+ is a complete hematinic for pregnancy & postpartum. Ginger+ is a gentle daily support for first-trimester nausea. EnergyOne+ is a caffeine-free, multi-nutrient daily energy support for busy adults. All three share the same active-form formulation philosophy.
What makes Shiōrra Iron+ different from regular iron tablets?+
Iron+ uses Ferrous Bisglycinate — a chelated form of iron that's 2-4× better absorbed and ~90% gentler than ferrous sulfate. It also includes the B12, folate, B6 and zinc co-factors most conventional tablets skip.
Is the folate in Iron+ active?+
Yes. We use L-methylfolate (570 mcg) — the active form. No enzymatic conversion required, which means it works even for women with the MTHFR variant.
What's in Ginger+?+
Standardized Ginger Extract (250 mg) + active B6 as P5P (2.3 mg) + Vitamin B1 + Magnesium Bisglycinate. Built specifically for first-trimester nausea and gentle daily digestion.
Is EnergyOne+ caffeine-free?+
Yes — 100% caffeine-free. It uses Taurine + Ginseng extract + B-Complex + minerals + amino acids to support your body's natural energy systems. Not a stimulant, not a crash.
Are all Shiōrra products vegetarian?+
Yes. Every Shiōrra capsule is 100% vegetarian — vegecap shells, no gelatin, no animal-derived ingredients.
CHAPTER 02

Pregnancy & safety.

Safe to combine, safe for trimesters — and when to talk to your gynaecologist.

Can I take Iron+ throughout pregnancy?+
Yes — Iron+ is designed for use throughout pregnancy and postpartum. Always confirm with your OB-GYN, particularly if your current hemoglobin is on the very low end.
Can I take Iron+ and Ginger+ together?+
Yes — they pair well. Many moms take Ginger+ in the morning (for nausea) and Iron+ later in the day. Both are gentle enough for daily use.
Is Ginger+ safe in the first trimester?+
Yes — Ginger+ was built specifically for first-trimester nausea. The doses of ginger and B6 are pregnancy-friendly. If symptoms are severe or persistent, please consult your gynaecologist.
Is EnergyOne+ safe in pregnancy?+
EnergyOne+ contains ginseng extract, which is typically not recommended during pregnancy. For pregnant or breastfeeding women, we recommend Iron+ and/or Ginger+ instead and a chat with your doctor before adding any new supplement.
Will Iron+ cause constipation or nausea?+
It's significantly less likely than conventional iron. Ferrous Bisglycinate is ~90% gentler on the GI tract. If you do feel queasy, take it with food, with plenty of water, and pair with Ginger+ during the first trimester.
CHAPTER 03

Your daily routine.

When to take, with food or not, and what to do if you miss a day.

When should I take Iron+?+
Once a day, ideally with a meal. Avoid pairing with tea, coffee or calcium-rich drinks within an hour — they can blunt iron absorption. Vitamin C-rich foods (citrus, amla) help.
When should I take Ginger+?+
Once a day, anytime. Many women take it in the morning when nausea tends to peak. You can take it with or without food.
When should I take EnergyOne+?+
Once a day, anytime. Most people take it in the morning. Caffeine-free, so it won't interfere with sleep if you take it later in the day.
How long until I notice a difference?+
Most women report the first improvements within 1-2 weeks (settling, less fatigue) and meaningful changes by week 4. With Iron+, hemoglobin usually rises steadily over 3-6 months.
What if I miss a day?+
Just take the next dose on schedule — don't double up. Consistency matters more than perfection.
CHAPTER 04

Shipping & returns.

Free shipping over ₹999, fast pan-India delivery, and a no-fuss 30-day money-back promise.

How long does delivery take?+
2-5 business days for most Indian addresses. Metros usually 2-3 days, remote pincodes can take up to 7. You'll get a tracking link by email and SMS.
Is shipping really free?+
Free on orders over ₹999. Below that, a flat ₹49 shipping fee applies. You'll see the total before checkout.
Do you offer Cash on Delivery?+
Yes — COD is available across India. You can also pay online via UPI, cards, wallets and netbanking.
What is your return policy?+
Unopened packs can be returned within 30 days for a full refund. If your pack arrives damaged, write to us within 7 days and we'll replace it.
Do you ship outside India?+
Not yet. We're focused on India for now — international shipping is on the roadmap. Drop us a note at hello@shiorra.com to be notified.
CHAPTER 05

Brand & trust.

Who we are, how we make our products, and who actually answers your emails.

Who makes Shiōrra products?+
Shiōrra is a trademark of K.C. Laboratories — a 30-year clinical formulation house in India. Every formula is developed in-house and manufactured at our FSSAI & GMP-certified facility.
Are your products tested?+
Yes. Every batch is lab-tested for potency, purity and heavy-metal limits. We don't ship a batch until it clears.
What does "Shiori" mean?+
"Shiori" (栞) is the Japanese word for a bookmark — a gentle guide that holds your place. We picked the name because that's the kind of brand we wanted to build: quiet, reliable, with you for the long story.
Who do I write to with questions?+
Email hello@shiorra.com. A real human (often pharmacology-trained) replies within 24 hours, Mon-Sat.

Still have a question?

Pick the way that's easiest for you. We answer every email — usually within a day, often the same day.