Your trust matters to us. Here's how we handle the data you share with us.

What we collect

When you create an account or place an order, we collect: name, email, phone number, shipping address, and order history. When you pay through Razorpay, payment details are handled directly by them — we never see your card.

How we use it

Account & order data is used to process orders, send shipping updates, and answer your support questions. We do not sell your data to anyone. Period.

Cookies

We use cookies to keep you logged in, remember your cart, and prevent fraud. You can disable them in your browser settings, but parts of the site may not work.

Your rights

You can request a copy of your data, or ask us to delete your account, at any time. Email privacy@shiorra.com and we'll respond within 7 days.

Contact

Privacy questions? privacy@shiorra.com.